Terms of Service for Native Roots Floral Design,LLC:
1. Scope of Services: Our floral design services include creating arrangements, bouquets, centerpieces, and other floral decorations for various occasions such as weddings, events, and personal gifts.
2. Order Placement: To place an order, you must provide accurate information regarding the desired floral arrangements, including the type of flowers, color scheme, size, and any specific preferences. We reserve the right to decline orders that are not feasible or may violate our policies.
3. Pricing and Payment: The prices for our floral design services will be communicated to you at the time of order placement. Payment is required in full before the delivery or pickup of the floral arrangements. We accept various forms of payment, such as cash, credit/debit cards, or online payment platforms.
4. Delivery: We offer delivery services for floral arrangements within a specified radius. Delivery fees may apply, and the delivery date and time will be agreed upon when placing the order. We are not responsible for any delays or issues that may arise during the delivery process once the arrangement has left our premises.
5. Substitutions: Flowers are subject to seasonal availability. In the event that a specific flower or foliage is unavailable, we reserve the right to substitute it with a similar alternative of equal or greater value, maintaining the overall aesthetic and color scheme of the arrangement.
6. Cancellations and Refunds: Cancellations must be made within 2 hours before the scheduled delivery or pickup. Refunds for cancellations will be provided according to our refund policy, which may vary depending on the circumstances. Custom orders or arrangements already in transit may not be eligible for cancellation or refunds.
7. Care Instructions: Upon delivery or pickup, we will provide you with care instructions for maintaining the freshness and longevity of the floral arrangements. It is your responsibility to follow these instructions to ensure the best possible lifespan for the flowers.
8. Liability: We take utmost care in creating and handling floral arrangements. However, we are not liable for any damages, injuries, or allergic reactions that may occur as a result of the use or handling of the flowers after delivery or pickup.
9. Intellectual Property: The designs and arrangements created by our floral designers are our intellectual property and may not be reproduced, copied, or used for commercial purposes without our explicit permission.
10. Privacy: We respect your privacy and will handle your personal information in accordance with applicable privacy laws. We may collect and store information necessary to fulfill your order but will not disclose it to third parties unless required by law.
These terms of service are provided as a general guideline and may vary depending on the specific floral design service provider. It is important to review and agree to the terms and conditions provided by the floral designer you choose to work with.
